Instructions: Lost or Stolen Card

Here are other ways to report a lost or stolen card. You can order a new card at the same time:

• Call the Contact Center or emergency service outside of opening hours at 440-4000
• Chat with an advisor on the online chat  
• Send an enquiry 
• Visit the nearest branch

The emergency service is available 24/7 and assists Íslandsbanki customers with emergencies related to credit and/or debit cards. See more about the emergency service.